Data Request and Deletion Process
Under the Data Protection Act, 2019 you can ask what personal information MtaaniWeb holds about you, ask us to correct it, or ask us to delete it. This page explains how.
What you can ask for
- Access: a copy of the personal information we hold about you
- Correction: fixing information that is wrong or out of date
- Deletion: removing your personal information, where the law allows
- Objection: asking us to stop using your information for a purpose, such as marketing
How to make a request
- Send your request through the Contact page and choose "Privacy or data request" as the topic, or email us at mtaaniweb@gmail.com.
- Tell us your name and the email address or phone number you used with MtaaniWeb.
- Say clearly what you want us to do.
Confirming who you are
To protect your information, we may ask you to confirm your identity before we act on a request.
What happens next
We will acknowledge your request promptly and respond within the time the law requires. If we cannot do what you ask, for example because the law requires us to keep a record, we will explain why.
Items saved in your browser
Your My Saves bookmarks and theme choice are stored on your own device, not on our servers. You can remove them any time by using the clear option on the My Saves page or by clearing your browser data.
Removing a business listing
If you represent a business and want its listing corrected or removed, use the same process and tell us the business name and your role.
Complaints
If you are unhappy with our response, you may complain to the Office of the Data Protection Commissioner of Kenya.
Related policies
See our Privacy Policy and Cookie Policy.